In 2023, Whakarongorau Aotearoa commissioned Sapere to analyse selected services in terms of their economic value, with a system-wide perspective to demonstrate their contribution in the Aotearoa New Zealand health system. The aim was to summarise our estimation of value, as much as possible, into a single quantitative table of results and to contextualise those results with the relevant qualitative aspects needed to help interpret the numbers.
This report is a reissue of the 2023 report and sets out our valuation of the Healthline service. We set out:
See also our article about our work on the Social Return on Investment of the helpline.
Our team included: David Moore, Dr Julius Ohrnberger and Douglas Yee.