Shaky ground or solid progress?

City skyline at dusk with illuminated office buildings reflecting on calm water, solid progress rising above the hills in the background, beneath a dark blue sky with scattered clouds.

In this report Sapere evaluated MBIE’s earthquake-prone building system, finding improved national consistency and progress but ongoing challenges with resources, communication, and timely remediation.

Staff spotlight – Dr Julius Ohrnberger

The statue of an indigenous man, reminiscent of an NZ economist in traditional attire and a feathered headdress, holds a raised arm. It stands majestically against a backdrop of a blue sky with clouds.

Spotlighting Managing Consultant Dr. Julius Ohrnberger, his passion for research, making a difference, and his dream to dine with Kupe, New Zealand’s first Māori explorer.

Staff spotlight – Sue Friend

A woman with a backpack poses on a rocky terrain. She wears sunglasses and a sunhat, smiling at the camera. A nearby photo frame says, "Meet Sue Friend." The landscape in the background is arid and scrubby.

This month we spotlight Sue Friend, a Managing Director in our Forensics team. Sue shares her love of the outdoors and hiking and finds this brings balance to her work at Sapere.

Thinking about utility customer engagement

Customer survey to monitor engagement

In this article Dr Richard Tooth examines developments in how regulated utilities engage with their customers, the problem of uninformed respondent bias and other issues.