Evaluations

Robust and Independent Assessment

We provide independent evaluation of policies, programmes and services. We offer the full range of evaluation services – from rapid “in flight” reviews to complex, large-scale and multi-year evaluations.

We work with you and your stakeholders to design and implement reviews and evaluations using customised approaches that are tailored to the context.

Our evaluators are skilled in a range of evaluation theories, and qualitative and quantitative methods. This means we can deliver a comprehensive evaluation product.

What we do

We provide end-to-end evaluation services, including:

  • Developing outcomes frameworks, logic models and results measurement frameworks
  • Ex ante appraisal (e.g., cost-benefit analysis, economic impact analysis, regulatory impact analysis, business cases)
  • Stakeholder engagement, including interviews and focus groups, consultation documents and submissions analysis
  • Results monitoring
  • Evaluation scoping and design
  • Independent evaluations and reviews
  • Policy development, programme design and service planning.

 

Methods we often use include:

  • In-depth interviews and focus groups
  • Surveys (including paper-based and online)
  • Case studies
  • Data analysis, including analysis of statistical and administrative data, and advanced modelling
  • Quantification of “hard to measure” outcomes such as intangible social, economic and cultural impacts
  • Analysis of financial performance, efficiency and value for money.

 

Publications
Our team has decades of experience in the provision of expert evaluation services, ranging from large and complex matters (with quantum exceeding $100 million) to small quantum or single-issue matters.

Key contacts
Matt Balmford
David Moore
David Graham
Dr Vijaya Ramamurthy

Some of our recent articles of interest

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A bagpiper in traditional Scottish attire, including a red tartan kilt and sporran, plays the bagpipes during a parade, celebrating Scotland's cultural heritage as other uniformed musicians are blurred in the background.

How cultural heritage can act as an engine for regional growth

In this article Dr Jamie O'Hare explains how cultural heritage drives regional tourism, economic impact, and community-led development in New Zealand.
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A woman with blonde hair in a ponytail wears a headset and light blue scrubs, suggesting she works in a Healthline customer service or medical setting. The background is blurred, focusing on her head and headset.

Estimating the value of Healthline

  • Client: Whakarongorau Aotearoa / New Zealand Telehealth
Sapere’s analysis shows Healthline delivers substantial net value by reducing pressure on higher-cost parts of New Zealand’s health system.
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Close-up of a younger person gently holding the hand of an elderly person, conveying care and support—an image that reflects compassionate governance, with both hands resting on a light-colored surface.

Can New Zealand rethink aged care to meet the needs of the future?

  • Client: Health New Zealand | Te Whatu Ora
New Zealand’s aged care system faces rising demand, funding gaps, and workforce shortages; urgent reform is needed to ensure sustainable, equitable, and affordable future care.
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A close-up of a stethoscope and a pen tucked into the chest pocket of a blue medical uniform, symbolizing healthcare in New Zealand and the medical profession.

Is New Zealand’s capitation formula still fit for purpose?

  • Client: Health New Zealand | Te Whatu Ora
Sapere’s modelling for Te Whatu Ora updates New Zealand’s capitation formula, using richer data to better align primary care funding with real patient and community needs.
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City skyline at dusk with illuminated office buildings reflecting on calm water, solid progress rising above the hills in the background, beneath a dark blue sky with scattered clouds.

Shaky ground or solid progress?

  • Client: Ministry of Business, Innovation, and Employment
In this report Sapere evaluated MBIE’s earthquake-prone building system, finding improved national consistency and progress but ongoing challenges with resources, communication, and timely remediation.
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Large green fern leaves frame a dark, shadowy center, creating a tunnel-like effect in dense jungle foliage—much like the journey to seek support through a mental health helpline, where hope emerges from darkness.

Social Return on Investment (SROI) of a mental health helpline

  • Client: Whakarongorau Aotearoa / New Zealand Telehealth
Sapere was asked to undertake an SROI of a mental healthline, finding the service delivers a 9:1 return, demonstrating substantial societal and health system value across diverse user needs.
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A close-up of a glowing light bulb hanging from the ceiling with several blurred non-lit bulbs in the background. The lighting creates a warm and focused effect against a dark blue backdrop.

Powering the future: Key challenges and insights for New Zealand’s energy market

The article highlights New Zealand’s energy challenges, emphasising the need for secure, reliable electricity amidst decarbonisation, market uncertainty, and regulatory reform to support long-term investment and energy security.
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A 3D-rendered human face made of scattered white letters and symbols, with parts dissolving into floating fragments against a blue background—symbolizing the decarbonisation of ideas into cleaner, lighter thoughts.

The economic impact of the adoption of Artificial Intelligence (AI) in the Australian finance industry

  • Client: Australian Finance Industry Association
This report explores how AI adoption in Australian finance could add $48.9B to GDP by 2035 through productivity gains.
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