Implementing HealthPathways across Queensland: A case study
Dr Tom Love of Sapere Research Group conducted a case study of the implementation of HealthPathways in Queensland. HealthPathways is a platform that provides tailored, locally relevant guidance to general practitioners on the management of conditions in the community and referral to specialist hospital services.
HealthPathways is intended to increase the consistency of referral patterns, avoiding unnecessary referrals where patients can be managed in primary care, and freeing up resource to increase access to specialist care for those patients who need it.
We identified key factors that supported or constrained the effective implementation of pathways, and identified wider lessons for pathways implementation, and for realising the maximum benefit from the use of HealthPathways.